Designing technical platforms that
make complex work easier.
I design internal platforms, AI-powered workflows, dashboards, and expert-user tools that reduce cognitive load and help teams move from complexity to confident action. My work spans developer-facing AI experimentation platforms, human-in-the-loop AI workflows, data-rich dashboards, and enterprise systems built in close partnership with product and engineering.
CORE EXPERTISE
Designed for technical platforms and complex expert-user systems
Developer & Internal Platforms
Designing self-service tools, technical workflows, and internal systems for expert users.
AI-Powered Workflows
Creating interfaces for model testing, prompt iteration, output evaluation, confidence states, and human review.
Dashboards & System Visibility
Turning dense signals, logs, history, metrics, and status into clear views that support action.
Complex Workflow Design
Mapping technical workflows, reducing cognitive load, and designing reusable patterns for scale.
SELECTED WORK
Selected Platform & AI Work
Case studies showing how I design developer-facing tools, AI workflow systems, dashboards, and complex internal platforms.
DEVELOPER PLATFORM FOR LLM TESTING & PROMPT EVALUATION
AI Innovation Lab Platform
Redesigning an internal AI experimentation platform used by developers, prompt engineers, and product teams to test LLMs, compare outputs, evaluate document analysis, and scale reusable prompt workflows.
AI WORKFLOW FRAMEWORK FOR HUMAN REVIEW & EXCEPTION HANDLING
Intelligent Document Processing Framework
Creating reusable UX patterns for AI-assisted document validation, comparison, classification, exception handling, and human-in-the-loop review across complex enterprise workflows.
DATA-RICH DASHBOARD FOR EXPERT DECISION-MAKING
Practice Intelligence Dashboard
Designing a centralized dashboard that helped expert users monitor performance, identify trends, drill into supporting details, compare periods, and act on business signals.
INTERNAL TOOLING & AI WORKFLOW ENABLEMENT
AI Design Enablement at Scale
Building an internal GPT used by designers and product owners to turn early ideas into structured prototype prompts — scaling AI design enablement across teams.
SELECTED IMPACT
Evidence of platform thinking and AI workflow design
Evidence of platform thinking, AI workflow design, and cross-functional influence at scale.
internal users
Built an internal GPT adopted by designers and product owners to support AI-assisted prototyping and prompt structure.
reduction
Embedded IDP workflow experiences contributed to a 75% reduction in rejected client onboarding documents.
reduction
Embedded IDP workflow experiences contributed to a 55% reduction in rejected home loan documents.
AI platform productization
Redesigned an internal AI Innovation Lab platform from a convoluted development tool into a clearer self-service experience for developers, prompt engineers, product owners, and stakeholders.
THE PROCESS
How I approach complex technical systems
A disciplined, repeatable approach to navigating ambiguity and delivering UX that works at enterprise and platform scale.
Define the problem statement
Clarify what problem we are solving, who it affects, why it matters, and what success should look like before moving into design.
Map the technical workflow
Understand the current state, user journeys, system touchpoints, handoffs, and operational dependencies.
Identify decision, failure, and risk points
Find where users make critical choices, where errors occur, and where the experience needs more clarity, feedback, or control.
Create structure from complexity
Organize information hierarchies, task flows, and interaction patterns into a usable product experience.
Prototype realistic interactions
Build high-fidelity flows that show how the experience behaves in real user scenarios.
Validate with users, product, and engineering
Test assumptions, gather feedback, and align the experience with user needs, business goals, and technical constraints.
Turn patterns into scalable systems
Convert repeated solutions into reusable UX patterns, components, and standards that can scale across product teams.
ENGINEERING PARTNERSHIP
Partnering with engineering
I work closely with engineering teams to understand system constraints, data availability, edge cases, and implementation tradeoffs.
I use workflow maps, prototypes, and structured design reviews to make complex technical systems easier to reason about and easier to use.
Map system behavior before designing UI
Use workflow maps and system context to understand how the product actually works before designing the surface.
Expose logs, history, and status where users need visibility
Design visibility into the signals users need to diagnose, evaluate, and act — not just the happy path.
Design for edge cases, errors, and troubleshooting
Make failure states, exceptions, and handoffs part of the core workflow — not afterthoughts.
Prototype realistic flows for product and engineering review
Use prototypes to align on behavior, tradeoffs, and implementation feasibility before committing to a direction.
STAFF-LEVEL PRODUCT DESIGNER
Staff-level influence. Hands-on product craft.
I operate at the intersection of product strategy, technical complexity, and detailed UX execution. I help teams frame ambiguous problems, align on direction, and design systems that scale.
The best platform experiences are built by designers who understand both the business problem and the system constraints. My value is operating across that full range without losing fidelity at either end.
Product craft
- Technical workflow mapping
- Dashboard and platform IA
- Interaction design and prototyping
- AI workflow patterns
- Design systems and reusable components
Staff-level influence
- Cross-functional alignment
- Product and engineering partnership
- Design direction
- Mentoring and enablement
- Scaling patterns across teams
MORE WORK
Additional enterprise work
More work across internal tools, AI platforms, and enterprise systems — available upon request.
AI Teammate
Voice-first AI assistant and configuration portal.
AI Design Enablement
Internal GPT for AI-assisted prototyping and prompt structure — 600+ users.
Legacy Platform Modernization
Desktop-to-web workflow modernization for accounting and BI.
SaaS Product Design
B2B product design across enterprise SaaS platforms.
Design Leadership Artifacts
Frameworks, systems, and enablement artifacts from design leadership.
GET IN TOUCH
Let's talk about developer platforms and complex product systems.
Available for Staff and Principal Product Design opportunities involving developer platforms, AI-powered workflows, internal tools, dashboards, and complex technical systems.